Civility is not situational. What a leader must manifest all day, every day, is civility, because civility is—or at least should be—an expectation and imperative for all of us…especially in health care.
—Michael S. Woods, MD, MMM, author and healthcare consultant Read more
Find an opportunity to address workplace civility.
Ric Cuming,EdD, RN, NEA-BC, FAAN, is senior vice president and chief nurse executive at the twice Magnet®-recognized Christiana Care Health System in Wilmington, Delaware, and a Delaware Nurses Association member.
Among his passions is promoting respectful, healthy work environments. An alumnus of the prestigious Robert Wood Johnson Foundation (RWJF) Nurse Executive Fellows program, he codeveloped the Civility Tool-kit: Resources to Empower Healthcare Leaders to Identify, Intervene, and Prevent Workplace Bullying. Read more
Take an evidence-based approach to creating a culture of civility.
- Workplace incivility can interfere with the development of nurses as confident leaders.
- Evidence study suggests that improving the work environment through nurse manager leadership and adequate resources may decrease nurse incivility.
- Strategies such as co-creating civil norms and early socialization of new hires to unit norms can help nurse managers prevent and address workplace incivility to prevent unintended consequences, such as nurse turnover and suboptimal patient care
Use this guide to plan large and small events.
- Because no universal guide exists for coordinating a professional meeting, these 10 steps may prove useful as you plan your next event.
- The steps to planning a successful conference include booking the location, creating a budget, building a team, reviewing past event evaluations, brainstorming sessions and speakers, inviting speakers, beginning countdown, attending the pre-con, boots on ground, and debriefing and planning for next year.
Use these tools to analyze data vital to practice-improvement projects.
- Nurses at every level should be able to understand and apply basic statistical analyses related to performance improvement projects.
- Measures of central tendency (such as mean) and variability (such as standard deviation) are fairly common and easy to use.
Patient care decisions must be made based on the current best evidence, and nurses critically appraise many kinds of research designs and their associated statistical analyses to determine what they know about a clinical issue. Learning commonly used terms is important in helping nurses understand research and how to use it in everyday clinical decision-making. (See Words to know.) Read more
Research, evidence-based practice (EBP), and quality improvement support the three main goals of the Magnet Recognition Program®and the Magnet Model component of new knowledge, innovation, and improvements. The three main goals of the Magnet Recognition Program are to: 1) Promote quality in a setting that supports professional practice 2) Identify excellence in the delivery of nursing services to patients or residents 2) Disseminate best practices in nursing services. Read more
Even if you are one of the millions of people who use Facebook to connect to others, you may not realize how friending colleagues on Facebook can expand your professional network. There are nurses, just a click away, who can answer your questions and mentor you from afar. In my transition from staff nurse to doctorally prepared educator, I have used Facebook to maintain and build my own professional network by friending nursing organizations such as the American Nurses Association and the Academy of Medical-Surgical Nursing. I see how Facebook friending keeps me, my staff nurse colleagues, and my medical/surgical students current and connected. Yet, the articles I read in the nursing literature focus more on the inappropriate usage of Facebook. Rather than scaring nurses off Facebook, this article highlights the professional advantages of liking a variety of colleagues. Read more
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